Non-Discrimination & Accessibility Notice

Discrimination is Against the Law

Mary Greeley Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Mary Greeley Medical Center does not exclude people or treat them differently because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression.

Mary Greeley Medical Center:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
    • Provides free language services to people whose primary language is not English, such as:
      • Qualified interpreters
      • Information written in other languages
        If you need these services, contact the House Manager.
  • Proficiency of Language Assistance Services
    • ATTENTION: If you speak Spanish, another language, or American Sign Language (ASL) language assistance services, free of charge, are available to you. If you need these services, please contact the House Manager.

If you believe that Mary Greeley Medical Center has failed to provide these services or discriminated in another way on the basis of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression, you can file a grievance with: Darla Handsaker, Civil Rights Coordinator, 1111 Duff Avenue, Ames, IA 50010, Telephone Number: 515/239-2580, Email: handsaker@mgmc.com. You can file a grievance in person or by mail, or email. If you need help filing a grievance, Darla Handsaker, Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.